FAQs
How long do I have to return an item?
You have 10 days after receiving your order to request a return.
Do you cover return shipping?
Return shipping is the customer’s responsibility unless the item is defective or incorrect.
When will I receive my refund?
Once your request is treated and item received, refunds are processed according to bank delays.
Can I return sale or personalized items?
No. Sale items, and personalized items are non-refundable.
What if my package is lost?
Contact us as soon as possible to fix the issue. We will handle the replacement or refund.